Frequently asked questions (FAQ)

1. Can you provide samples?

You can get samples of cutter parts and consumables (blade, stone, bristle) from our company. Of course, we will charge a small amount of sample fees and courier fee.

2. What shipping methods do you have?

We will arrange for fast shipment within 1 to 2 days after the general payment.

A small number of cutter parts and consumables, we will deliver to customers in the form of international express deliver. such as DHL , TNT , FEDEX , UPS , EMS , etc

Bulk of cutter parts and consumables will be shipped by air or LCL, FCL

We will help you to write down the value of the goods according to your requirements, in order to save customers the cost of customs declaration. In order to make everyone happy and satisfied with our services

3. How to arrange your after-sales service?

We will response for the goods we shipped to you. In case any problem found, please contact with our sales manager immediately. We will give solution for return or exchange etc.

Please kindly note that our brand is DINGTAO(DT).

Our spare parts are especially suitable for cutter machine, spreader and plotter of Gerber/Lectra /Bullmer/ / Kuris/ Graphtec.But there is no relationship between us and these companies.Just because the cutter machine industry and customers always use these words to describe the spare parts. So we can only describe our products by such words,suitable for Gerber Cutter Machine , Gerber Auto Cutter Machine ,Gerber Cutter Parts,Gerber Cutter Spare Parts,Gerber Auto Cutter Parts, Lectra Cutter Parts,Lectra Cutter Spare Parts,Lectra Auto Cutter Parts,Lectra Cutter Machine,Lectra Auto Cutter Machine ,Yin Cutter Parts, Yin Cutter Spare Parts,Yin Auto Cutter Parts,Yin Cutter Parts, etc.

Want to buy cutter parts,Contact us now. If you place an order for cutter parts, you will be pleasantly surprised to find that your customers can't do without you!